Privacy Policy

Festo collects business contact information submitted through website forms so our team can respond to material, product, service, and documentation inquiries. This may include your name, company, email address, project focus, and the message details you choose to provide.

How Information Is Used

Submitted information is used to answer your request, route questions to relevant advisors, prepare follow-up notes, and improve future support. We may reference the project context you provide when discussing polymer materials, plastic processing products, pneumatic components, or sample planning.

Data Sharing

We do not sell inquiry data. Information may be shared with internal staff or service partners who help respond to business requests. If a request requires supplier confirmation, testing, or documentation review, we may ask before sharing details outside the immediate response workflow.

Retention and Choices

Business inquiry records may be retained for reasonable follow-up, quality review, and project continuity. You may request that Festo update or remove your contact details from future outreach when no active project discussion requires them.

Sensitive Information

Please avoid sending confidential formulas, proprietary drawings, export-controlled data, or regulated personal data through general website forms. Use a dedicated agreement and secure transfer method when sensitive project information must be reviewed.